[Resolved] HDFC Bank — careless staff

arorasahil@123

from Bathinda, Punjab

Address:

Chandigarh road near mini sectriate hoshiarpur, Hoshiarpur, Punjab, 146001

I am from hoshiarpur my account in your hdfc bank at hoshiarpur 0229 branch chandigarh road. I apply credit card by ms nidhi on 5 feb 2019 but still not response by her side..10days ago i reached at bank and i told here what was my credit card status. Then she told me your card is on pedancy you clear the pedancy you gave me sallry slip till day i gave sallry slips to her but still not reply what my card status is. I called her one time per day but she not picked my calls i text her but she not replied.. Please solve my problam i will sure you work on it and you will also asked to ms nidhi what problam happend since she not serious on her work. Thankyou

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Apr 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2019

HDFC Bank Customer Care's response Dear Customer,

We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post. Having said this, we request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful. 1. Name as mentioned on the application form 2. Date on which the application was submitted 3. Contact details of the executive 4. 16 digit Application reference number 5. Mobile number and Email id to enable us to review and assist you accordingly. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance