[Resolved] HDFC Bank — cash back not given

Anshumanpatrick

from Meerut, Uttar Pradesh

Address:	Bareilly, Uttar Pradesh, 243001
Website:	www.hdfcbank.com

I bought an iphone 6 on 14/2/18 which had a cash back offer of rs 7000/- with hdfc consumer loan.
According to the offer the cashback would be credited to my account in 3 months i. E. Post 3 instalments.
It has been 6 months now and when i contacted the customer care they say that the hdfc employee did not mention the cashback offer.
My consumer loan account no is 43722993.
Regards anshuman patrick

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Oct 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 4 working days. -

Anay
HDFC Bank Customer Assistance