[Resolved] HDFC Bank — cash back not received | |||
I had purchased sofa from home center on feb month and they said that through hdfc cc its 10% cash back after the 3 months of order period. Instead of 10% i was received only 5 %. For this i was contacted multiple times to bank and provided the details but no use. Please help. 1) from where the product purchased : homecentre 2) what product you had bought - emily fabric sofa 3 seater brown 3) which brand you had opted - emily 4) transactions details - Order # - [protected] Order date - 19 feb 2018 Order total - 17, 955.00 5) transaction type - regular transaction 7) complete offer details received through: through email Thanks Damodar [protected] Was this information helpful? | |||
Sep 14, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 09, 2018 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience. Please share the last four digits of your credit card number, registered mobile number, and e-mail id, to enable us to resolve the issue. You may send the details to [protected]@hdfcbank.com Thank you. -Manoj HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
I want an urgent call back from customer care .
Reply
It's a shame how a brand as big as HDFC dupes customers in collaboration with fraudsters like Home Centre.
Like your case, HDFC Bank isn't giving me a cashback of 10% that was applicable on purchases of furniture made via Homecentre App during their promo period in August 2018.
I made a big ticket purchase with my HDFC Bank Card for the 10% cash back but executives at HDFC Bank are only pretending to not understand what offer I am talking about for months.
I know HomeCentre dupes people in many ways, but I had no idea HDFC Bank is also a partner in those fake offers and fraudulent practices. Advertising an offer and then denying a customer the promised benefit under it is an outright case of deceiving, misleading, and duping customers that HDFC Bank is resorting to.
Like your case, HDFC Bank isn't giving me a cashback of 10% that was applicable on purchases of furniture made via Homecentre App during their promo period in August 2018.
I made a big ticket purchase with my HDFC Bank Card for the 10% cash back but executives at HDFC Bank are only pretending to not understand what offer I am talking about for months.
I know HomeCentre dupes people in many ways, but I had no idea HDFC Bank is also a partner in those fake offers and fraudulent practices. Advertising an offer and then denying a customer the promised benefit under it is an outright case of deceiving, misleading, and duping customers that HDFC Bank is resorting to.
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