[Resolved]  HDFC Bank — cash back related and debit card emi blocked

Address:

Bangalore, Karnataka, 560032

I had purchase a mobile, as promised by hdfc i was supposed to receive a cash back within 90 days haven't received the same. On top of this i cancelled an debit card emi transaction and now my debit card emi option is disabled. If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience wasting my time trying to get in touch. What if we do the same by not paying loans/credit card bills will you accept and on top of that interest and lpc. Inspite of paying loans and bills on time this is what the service we get from hdfc. If this is not fixed i swear i am gonna close my account.