[Resolved]  HDFC Bank — cash handling charges

Address:Kapurthala, Punjab, 144626

To,
HDFC Bank LTD.

Subject :- To Reverse Cash Handling Charges.

It is most respectfully submitted as under :-

1. That M/s Uppal H.P Gas Service is having Current Account No.[protected] at your Sultanpur Lodhi branch. From 1/04/2017 to 10/01/2018 we have deposited Rs.1, 87, 84, 427/-.
2.That our other firms M/s Manohar Lal Sunil Kumar, M/s Shiv Kumar Sunil Kumar and M/s Uppal Trading Co. are also having current accounts at your branch. All three firms are having 5-6 crores transactions annually. We also have 4 saving accounts at your branch and also many of our farmers are holding accounts at this branch.
3. That M/s Uppal H.P Gas Service is a LPG distributorship and mostly sale is in cash.
4. That your bank deducted Rs.63, 000/- approx. as Cash handling charges which was not at all expected as while opening account we were verbally promised by the Manager that cash handling charges will not be levied.
5. That we have requested your branch many times to reverse cash handling charges but no action was taken.
6. That as per my knowledge other banks at Sultanpur Lodhi do reverse cash handling charges as per norms.
7. That if cash handling charges are not reversed we have to take action, we will close all our accounts in your bank and will take appropriate legal action. We will also inform our near and dear ones regarding your worst dealing and will ask them to stop dealing with your bank.

Yours Truly
M/s Uppal H.P Gas Service.
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Apr 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected]

-Manoj
HDFC Bank Customer Assistance
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