[Resolved]  HDFC Bank — cash not dispensed but amount deducted

Address:Bandra West, Mumbai City, Maharashtra, 400050

I had withdrawn a amount from atm of other bank on 18 feb 2019 the amount got deducted but did not dispensed, i had complaint the bank about it but no response i got from the customer care one. The amount is yet not transferred in my account it has been 15 days i am still waiting for the refund to be credited in my account.

My details are as follow
Name: saurabh satish shetty
Account no :[protected]
Ifsc code hdfc0000016
Atm location where i tried to withdraw is near kurla west
Amount deducted rs1000

Please do the needful and start the process of refunding the amount in my account.
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Apr 6, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

I need to update my contact no as early as possible, I have requested for it before and i can see the same old no, please help me out changing my no soon.
Dear Concern,

Its my 2nd time complaint regarding my personal loan I want to foreclose my personal loan but you guys are saying I am unable to pay before 1 year
but I am going to abroad then who will libel to pay my rest amount .

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