HDFC Bank — cash not withdrawn but amount deducted from my account

Address:

249161

At 6th of june 2019 i have used my atm card for withdraw an amount of 10, 000 from my account. Amount deducted from my account but cash stuck at atm machine. At 11th of june i register a complaint on customer care and bank both place but there is no response from bank yet at 19th of july 2019. How can i get my money back. Bank is not responding on my complaint and bank told me to call customar care and when i call customar care they told me to contact bank.