HDFC Bank — cashback

manpreetsingharora

from Chandigarh, Chandigarh

Address:

123, Amritsar, Punjab, 143001

My loan no. Is 6880360. Your agent told me that bank will credit cashback in your account after 3rd instalment. My 4th instalment also paid on 6th jan but still not received the cashback. Please credit cashback amount to my bank as you commited when gave the loan. I have bought refrigerator in october 2019. Bank customer care no is not working ([protected])

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at Grievance.[protected]@hdfcbank.com and share us the copy of the purchase invoice and the charge slip with offer terms and conditions so that we can check and update you. Also, please restate your query along with your account and contact details on email.

The Consumer Durable Loan Helpline number is functional. For any query/request with regard to your Consumer Durable Loan, you can also contact [protected] and our team will assist and guide you.

-Nadia

HDFC Bank Customer Assistance

Jan 15, 2020

Updated by manpreetsingharora i have already given the loan account no. So u can check the detail of my purchase.

Jan 20, 2020

Updated by manpreetsingharora not cashback recieved till today