[Resolved]  HDFC Bank — cashback

I purchased iphone 11 on 17th december, 2019 under smartbuy offer and according to that offer i should get ₹6000 cashback within 120 days but the cashback hasn’t come yet and i already mailed about this situation to hdfc but nothing has been done on their side. I am very disappointed and i didn’t expect this from hdfc bank. Idk why they offer such deals when they don’t deliver wat they supposed to deliver.
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 12, 2020
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have also raised your concerns at HDFC Bank vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our Net Banking and Mobile Banking services.

-Zubin
HDFC Bank Customer Assistance
 
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