[Resolved]  HDFC Bank — Cashback not processed on Debit Card

I bought an Iphone 11 in November 2020 using my HDFC Debit Card as it had an offer of cashback.
I got EMI made on my debit card of 6 months and the card was eligible to receive a cashback of 5000 rupees within 120 days however the cashback is not yet processed by the bank. The cashback thing is also mentioned on the purchase bill of the phone along with other information about EMI. I have already paid off the full loan amount.
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Jun 28, 2021
Complaint marked as Resolved 
Resolution provided by bank
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the offer details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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