[Resolved] HDFC Bank — cashback not received

aksha kazmi

from Bholath, Punjab

Address:

110053

I had purchased an fridge from sargam using hdfc credit card with offer on 11/08/2018
The offer stated that within 90 days the 10% cashback will be credited in the bank account but it's already more than 100 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
I always face such issues from hdfc products.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Dec 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you seek clarification regarding the cash back incurred on your credit card. We request you to forward us the offer mailer / offer details received from the banks end with the sender and recipient details along with the transaction details for us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Zubin
HDFC Customer Care Assistance