HDFC Bank — cashback not received for iphone

HDFC Bank — cashback not received for iphone

A aritra dhua

I had purchased my iphone 11 128gb version from sambalpur, odisha on 12/12/2019 using my hdfc bank credit card on 6months emi with the offer of inr6000 cashback within 120 days from the transaction month. It is already the 4th month but there is no information about the cashback amount. When can i expect the amount in my account? Will it be credited directly to my main account or do i have to redeem it from the cashback section or will be directly adjusted against my emi amount? Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 02, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No, registered mobile number & email ID for us to help you with the solution. -Anay HDFC Bank Customer Assistance Apr 07, 2020 Updated by aritra dhua I’m unable to view the reference number for the complaint. It is showing as Please mention reference number TT[protected]. Please send the same.
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