HDFC Bank — cashback not received on ipad purchase

1 Review
 Shariq1892 on May 1, 2020
My name is shariq Khan, I have bought my apple ipad with hdfc bank debit card on 18/01/2020 from imagine store, select city walk mall, saket, new delhi. as mentioned by hdfc bank (To receive cashback of 3000 within 120 days of the transaction), i still haven’t received my cashback till now, it's been more than 120 days. I have asked in imagine Store, they said to check with bank.

Hope this issue gets resolved and the cashback is credited as soon as possible as i am undergoing financial problems too due to lockdown

Complaint Status

[May 01, 2020] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response May 05, 2020
Dear Customer,

Let us look into it for you. Please click on and share your complete concern. Please mention reference number TT05052000003 along with the requested details for us to help you with the solution.

HDFC Bank Customer Assistance.
Updated by Shariq1892 Jun 05, 2020
What should i mention in complaint reference number?
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    HDFC Bank - cashback not received on ipad purchase