[Resolved] HDFC Bank — cc settlement

vipul976

from Bengaluru, Karnataka

Address:

560103

I was ready to make the full settlement toward my credit card balance and requested for the closure of the same. Hence I called on the customer care number and was assured of a call back. Since then, I did not receive any call from Credit Card Department of HDFC. I fail to understand that you get behind my ass to make the payment and when I am ready to make the payment, you just vanish.
This leads me under impression of the bank's intention of just sucking money out of our pockets. Give me a call and I will explain why I have made this statement.
Also, I would like to get a rebate, since I have made the complete payment of INR 55, 000 against overdue amount of INR 59, 415. Kindly schedule a call back as it is urgent.

Thanks,
An unsatisfied customer

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Feb 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We confirm that, we had already responded to your e-mail on December 26, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance

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Comments

sunnyjjj

from Lonavla, Maharashtra

I have used hdfc credit card on petrol pump of amount 77.53 rs and for same i have got notification of the same amount. When I checked in netbanking transaction details it is showing me 87.53 rs deduction. Please let me know why this is so? Thanks

Imarbaazali

from Lucknow, Uttar Pradesh

Hello this is complaint with hdfc cc they told me will delivery in 7 days and all the confirmation has been verfiied still inprocess 18L[protected]N3 my application ref number from last 2 weeks