HDFC Bank — Change My relationship manager

Address:

HDFC BANK - BRANCH BEGUMPET

On 17th Nov 2023; I made an IMPS fund transfer ( 1, 00, 000/-) after some time HDFC application showed my transaction as a timeout. ( RRN =[protected].
MY RM ( relationship manager) = Peddaraju.[protected]@HDFCBANK.com

#) I called RM, and he said revert will take 3 days and suggest to make another transaction to my beneficiary. which I did use NEFT.
#) after three days I called RM, now he said to wait for 1 day more
#) Called RM again after the day, now he will check and revert...
#) Called RM again, he says will raise a complaint request, and will get an SMS.
#) SMS not received, Called RM Again to check, seems he has not raised a complaint yet; now lost my patience, when asked strong we said will take another 5 working days to get my funds back.

[protected]STILL WAITING... for MY MONEY ( 1, 00, 000/-) BACK[protected]

RM: Not taking responsibility for Customer requests/complaints; NOT a good listener.