[Resolved] HDFC Bank — change of account state without consent.

[Resolved] HDFC Bank — change of account state without consent.

Y yash47 from Mumbai, Maharashtra

Hi, my nane is yash naik. I had opened an account with hdfc during my tenure at my previous firm in 2018. After i left the firm, hdfc allegedly converted my salary account to savings account without my consent and has been charging me for minimum balance ever since. My current balance is -2097 and the amount keeps on increasing each month by rs.600. I am highly worried and shocked by the ethics shown by hdfc. It is worrisome to see such a reputed bank like hdfc conducting such behavior. A quick reply would be highly appreciated. Name: yash naik Acc no: [protected] Contact: [protected] Thanks and best regards. Was this information helpful? No (0) Yes (0)
Oct 25, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 21, 2019 HDFC Bank Customer Care's response Dear Customer, We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.https://bit.ly/2JgzzR7 Please visit for Terms and conditions: For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT However in case of change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, we request you to visit the nearest branch along with your latest employment details for updation to continue with the existing account. Please visit the following link for address of our branches and ATMs https://bit.ly/2Hqff0y. -Nadia HDFC BANK Customer assistance
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