[Resolved] HDFC Bank — charged by bank life time free card | |||
Charge me annual fee for life time free card. I was receive first bill statement on 16.11.2018 and no mention ant type of charges in statement when i deposited all money then received 2nd statement for annuel fee charges+over limit charge+cash deposit in bank charges. How possible when cards is life time free and cards receive in august 2018. When i call in custmer care on 18.11.18 and ask him to what is this please close my card immediate then they are given to me surety for reverse all the charges i have call recording but i am received another statement 16.1.2019 with all the charges with include late fee charges. I am call again customer care but employee clearly said to me sir charges to bharne padenge. I have call recording. What i do Contact-[protected] Was this information helpful? | |||
Feb 18, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 HDFC Bank Customer Care's response Dear Customer, Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. For more details on applicable charges, please visit https://www.hdfcbank.com/assets/pdf/cc_common_MITC.pdf. -Anay HDFC Bank Customer Assistance | |||
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Could you please check and let me know why this charge is being deducted.