[Resolved]  HDFC Bank — Charged late payment fee unnecessarily

Address:Hyderabad, Andhra Pradesh

Hi,

I raised the complaints two times on my late fee charges reversal on my credit card, here are the below requests:
[protected]
[protected]
none of the persons responded from HDFC Bank.

is this way the bank harassing genuine customers??

bludy fools. what are you thinking about genuine customers like me. you people understood well like who bluffed the bankers like in
crores. who genuinely paid on time like me, for them only harassment will be there in HDFC.
Here i am writing with frustration with HDFC services.

i have the money in my account, but do not pay until reversal of late fee charges which was taken unnecessarily.

on Jan12th, 2016 I received a call from the below number saying that, pls pay the minimum due amount so that the late fee will be reversal. but do not happen and more over again they charged late fee for this month also.

recieved call from cc dept: [protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance

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