[Resolved] HDFC Bank — charges against atm withdrawals | |
Hi, There are 4 such deductions on my account for the 4th oct, whereas i checked my statement and i find only one withdrawal for this date of rs 100. This is the withdrawal Nwd-512967xxxxxx9577-cmn8020-mumbai subar (Ref[protected] These are the charges for rs. 29.50/- 1). Nwd decchg 04-10-18 cardend[protected]mir[protected] 2). Nwd decchg 04-10-18 cardend[protected]mir[protected] 3). Nwd decchg 04-10-18 cardend[protected]mir[protected] 4). Nwd decchg 04-10-18 cardend[protected]mir[protected] The bank is charging me a total of rs. 118/- for a withdrawal of rs.100/- Was this information helpful? | |
Nov 16, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 HDFC Bank Customer Care's response Dear Customer, We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within/outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus GST) are levied. As per our records, such declined transaction was attempted 4 times on October 04, 2018 for which these charges of Rs._25 + taxes were levied to you. Please write to [protected]@hdfcbank.com for further assistance. -Manoj HDFC Bank Customer Assistance | |
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