[Resolved] HDFC Bank — charges deducted for demat account | |||||
Hello sir, This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank. Kindly be informed that an amount of rs 805.45- was deducted from my savings/salary account on 2nd february 2018 under the name of depository charges. Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 805.45/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account. And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered. Also, i request you to please refund the deducted amount to my savings account. Was this information helpful? | |||||
Mar 5, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 02, 2018 HDFC Bank Customer Care's response Dear Customer, You are requested to visit our nearest Demat Service providing Branch and submit request for closure of your Trading and Demat Account. Once the Demat Account has been closed the Annual Maintenance charges will be reversed to your account on pro-rata basis. For the complete address and contact details of our Demat service providing Branches, please visit the following URL http://www.hdfcbank.com/personal/find-your-nearest/find-demat-branch -Manoj HDFC Bank Customer Assistance | |||||
Add a Comment | |||||
58%
Complaints
32731
Pending
0
Resolved
18405
View all 32731 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment