[Resolved] HDFC Bank — charges deducted from bank account for stopped auto payment

[Resolved] HDFC Bank — charges deducted from bank account for stopped auto payment

S sandy296

Hi, i have tata policy, with auto payment from hdfc bank account on 04-sep-2020 but i have turned auto payment off before 5 days, but on 4th sep request hit for payment as there was no enough balance then on 11th they have charged me 590/- rs, i have talked to customer care but got no solutions, i have paid tata installment too, please provide me refund of 590/rs Was this information helpful? No (0) Yes (0)
Sep 28, 2020 Complaint marked as Resolved I got refund, Thanks HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 17, 2020 HDFC Bank Customer Care's response Dear Customer, Thanks for connecting with us. Please click on https://bit.ly/2Lzhyn3 and elaborate on your query / concern along with your account number and transaction details. Please mention reference number TT[protected] along with the requested details for us to review and promptly respond to you via e-mail. -Nadia HDFC Bank Customer Assistance Sep 22, 2020 Updated by sandy296 I have submitted the query, not got any reference number yet Sep 24, 2020 Updated by sandy296 Hello, is there any update? HDFC is doing Fraud I have turned off auto payment, but still deducted money from my account Sep 28, 2020 Updated by sandy296 Hi following is my reference no of complaint submitted to bank[protected] i have tata policy, with auto payment from hdfc bank account on 04-sep-2020 but i have turned auto payment off before 5 days, but on 4th sep request hit for payment as there was no enough balance then on 11th they have charged me 590/- rs, i have talked to customer care but got no solutions, i have paid tata installment too, please provide me refund of 590/rs Please solve my issue
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