[Resolved] HDFC Bank — charges for a demat account that has been requested to be closed.

mailmeysrawat

from Faridabad, Haryana

Address:

Faridabad, Haryana, 121008

I had submitted the forms to get a demat account closed which had been opened when my salary account had been opened.

I had physically submitted the for cancellation of the account at a demat branch and was informed that the same would be closed.

I have been getting charged for the same for past few years.

Can someone please look into the same and help in refunding the amount charged for a closed account.

I am sending a mail to the [protected]@hdfcbank.com for the same.

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Jan 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with below details for further assistance: 1. Date of submission of demat closure request 2. Complete address of the branch where request was submitted 3. Copy of email sent for closure of demat account.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 30, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that our official Ms. Manisha Sharma contacted you through e-mail in this regard. You may write back to the e-mail for clarifications.

-Manoj
HDFC Bank Customer Assistance