[Resolved] HDFC Bank — Charges for not maintaining minimum balance violating rbi norms

ajaypop12345

Address:	Bangalore, Karnataka, 560070
Website:	www.hdfcbank.com

During the past 2 years my account is inactive and balance is less than 10 k rupees, the bank has charged 600 / month for a total of 6200 rs for the entire year making the balance negagive. as per rbi guidelines these charges cannot be made if balance is below 0 rs, thereby violating rbi guidelines. they have also not notified me through email or post about the charges for not maintaining minimum balance. request you to close the account with no charges.

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

HimansH007

from Nabha, Punjab

I applied for HDFC credit card 2 month before but I didn't get credit card yet..same on u guys..whenever i call i hear the same excuses..this type of service you are providing to your customers...

Co business zone sec 46
Gurgaon -×

HimansH007

from Nabha, Punjab

I applied for HDFC credit card 2 month before but I didn't get credit card yet..same on u guys..whenever i call i hear the same excuses..this type of service you are providing to your customers...

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with account number, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Bejoy
HDFC Bank Customer Assistance