[Resolved] HDFC Bank — Charges for not maintaining the minimum balance

bharath.123

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560027
Website:	www.hdfcbank.com

Hi, Account No: [protected] Branch: K H ROAD - BANGALORE Name: BHARATH CHIKKANNA I was not informed about the negative balance in my account, earlier it was my salary account and now they are charged me for not maintaining the minimum balance. It has been more than 3 years that the salary was not credited to my account. How come you are charging me now? Why this was not implemented when the salary stopped crediting in my account? You should limit my services through this account, but why you keep on adding the charges? Regards, Bharath

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We would like to inform you that there are outstanding charges [AMB, Insta alert etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

For further assistance on your outstanding charges we request you to visit your account branch. If you do not with to continue with the said account, please visit your home branch or any nearest branch and submit request for closure of the account. Kindly visit the following URL to access information for the complete address details of our Branches:

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

The above URL gives you access to the various contact points to get in touch with us through the Customer Center.

-Bejoy
HDFC Bank Customer Assistance.