[Resolved] HDFC Bank — Charges levied on salary/account

Pradoth Nayak

from Hyderabad, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530045

I had a salary account with HDFC. I left the company in 2014 . I had a balance of Rs 700. The company was closed in 2016. Though I do not owe any money to the bank & infact the bank owed me Rs700 the bank has hit me with total Rs5000 fine for non maintainence of acount. Due to my pregnancy I could not keep a tab on my account & moreover I have not received any sms alert or mail stating that a minimum balance of Rs 10000 was required to maintain. When I visited the branch the person assisting me said that they have the proofs that mails have been sent & it is mentioned in terms & conditions which is BS. He asked to pay Rs2500 to payoff with 50% waiver & close the account. I did pay Rs2500 today.This is pure robbery where the bank owe me Rs700 & took another Rs2500 which is a total of Rs3200 from me. Iam highly unsatisfied & i would never recommend the products & services of the bank to my family & friends.

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Sep 2, 2022

Complaint marked as Resolved

It's taken care

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2016

HDFC Bank Customer Care's response Dear Customer,
I will check this from my end on priority. Request you to share your account and contact details, details of the charges to [protected]@hdfcbank.com with ref ID-TTU06091601 in the subject line. Will get back to you.

-Anay
HDFC Bank Asssistance

Oct 15, 2016

Updated by Pradoth Nayak The account holder name Bindu shree Singh. My debit card number [protected]. I personally met the manager Anil nunna of main branch. He called me to confirm that everything will be taken care. Please recheck & confirm