[Resolved] HDFC Bank — Charging 2% for the foreclosure of loan account

Ritesh864

from Mumbai, Maharashtra

Address:	442702
Website:	Www.hdfcbank.com

I have a loan account at hdfc bank from last three years.. Two months back i cleared all the dues and i filled all the amount... But they are not they are not giving me no due certificate... They are asking for the 2% surcharge on the total of the loan amount... And also the bank is talking about the rbi guidelines... As per my knowledge there is no such guideline for the foreclosure of loan account... But they are harrasing me for the 2% surcharge... Please help me out... I am in a big trouble...

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Jul 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share loan account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance