[Resolved] Hdfc Bank — charging excess amount on credit card

 
1 Review
Kolkata, West Bengal, India
 Sonal Chakraborty on Feb 16, 2019
I have been receiving card statements of my dues which i have already cleared moreover, i have stopped using the card since 2017.

I did clear the amount of rs 50400. On september 2018 again i paid an amount of rs 5832.00 which was not required but still, i paid them to get it fixed and get rid of it.

This is the second time again i am being unnecessarily charged and harassed for making the payment of rs 792.00 (As per mail received on 17th feb 2019) which is impossible.

Please help.
Complaint marked as Resolved Mar 23, 2019

Complaint Status


[Feb 16, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Feb 16, 2019
Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    55%
    Complaints
    16892
    Pending
    1783
    Resolved
    8777
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - charging excess amount on credit card