[Resolved] HDFC Bank — Charging negative balance for non maintenance of minimum balance in salary account without prior notice. | |
Hi, This is Kasturi holding HDFC bank salary accounts, 1 in Madhapur, Telangana (xxx1144) and 1 in Malad, Mumbai(xxx7589). As I'm unemployed, so there is no salary credited since September 2014 in Madhapur branch and since April 2016 in Malad branch. I was unable to maintain the required balance due to financial crisis. HDFC bank has been continuously charging Rs. 345 and Rs. 690 without prior notice since longtime. If nonmaintenance, account should have been closed by default or should have been given prior notice. The negative balance has reached to a large amount by now and I'm not in a situation to pay. This shows that HDFC bank doesn't allow the customer to use their own money in financial crisis. HDFC bank can't use customers for their own profits. My previous salary account in other bank has been closed after 6 months by default due to nonmaintance. Why is this difference in HDFC and other banks. HDFC has been looting unemployed people having salary accounts. Morever, I have never been credited any interest by HDFC inspite of maintaining large amount, so I'm forced not to deposit any money. Hence, my only request is to revert back the negative balance and I'm ready to close the account asap. If my problem is not solved, I will never be able to use HDFC bank account in future and I will make sure neither my family nor my relatives have any HDFC accounts. HDFC bank has very poor services I have ever faced in any other banks. Hope, my problem will be resolved asap. Was this information helpful? | |
Jun 19, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 19, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete issue, along with your charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |
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This is the same situation with me and I am planning to close my HDFC account soon.
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