[Resolved]  HDFC Bank — Charging programme management fees

You people have deducted INR 115 from my savings account on today in the name of "PROGRAMMANAGEMENT FEE JUL-SEP16 121016" . What is it for? I haven’t subscribed any new services from your bank. The services and it's fees you guys imposed on customers without their consent. DO REVERT IT. Else we will report to banking ombudsman. This is totally unacceptable.
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Nov 17, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2016
HDFC Bank Customer Care's response
Dear Customer,
Requesting you to mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details and your registered contact details mentioning reference Id TTU17101607 in the subject line. The concerned department will assist you.
-Bejoy
HDFC Bank Customer Assistance
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