[Resolved] HDFC Bank — cheated on personal loan interest rate

Nilesh Katta

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have been said by the hdfc personal loan executive that your personal loan will be approved by us for amount 500000 and on 10% but a shocking message came from hdfc bank that your loan has been approved and disburse to your account on 13% interest rate on 500000 amount. It's really shame on hdfc guys to have cheated me on this matter. Please look into this matter as soon as possible and strict action on this either wise i have to take necessary action against hdfc bank

Was this information helpful?

No (0)

Yes (0)

Dec 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

HDFC Bank Customer Care's response Dear Customer,

At the outset, we regret the fact that a proper feedback has not been forthcoming on your application for Personal Loan. As we are unable to locate details of your application with the information provided in your e-mail, please provide us the details requested below to enable us assist you further. Loan Reference Number/ Application Number Name of the Applicant (as it appears in your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Sales person (if available) Contact Numbers of the DSA/Sales person (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance