[Resolved]  HDFC Bank — Cheated/ Scammed For Money

The incident happened on 02 February 2023 between22:34 hrs and 22:42hrs with State Bank of India and with South Indian Bank between 22:51hrs and 22:55Hrs.The sequence of incident is explained herein for your kind view.

My son Dr A Mani Sundar, who is working at PSG Institute of Medical Science and Research, Coimbatore as an Emergency Physician had constructed a house at Mettupalaym Village, Kinthakadavu Tk, Coimbatore. He has advertised for renting the house in Magicbricks.com & 99acres.com etc.

On seeing the above advertisement, one Mr ShivaShankar Tiwari identifying himself as Indian Armed Forces personal with his ID No: 947031-S presently staying at Mumbai. He said he has been transferred from Mumbai to Coimbatore and wanted to shift his family immediately to Coimbatore as he has to join duty on 18th February 2023. Since he has a child studying in school as his education should not be spoiled because of his transfer and wanted choose a school in time and wanted to move his family immediately. In view of non-availability of accommodation in IAF colony he wanted to choose a house for rent. Therefore, he wanted to take my son Dr Mani Sundar’s house at Mettupalayam Village, Kinthakadvu Tk for a lease. The lease amount will be paid as per norms fixed by Government Military Rules and as per his eligibility, he can pay the rent amount as ₹30000/month. Accordingly, it was mutually agreed to execute the lease agreement with an advance amount of ₹1, 80, 000 for 6 months at the rate of ₹30000/month. However, my son Dr A Mani Sundar instructed him to pay the amount to my account and handed over his mobile phone [protected] to me for further conversation regarding the execution of lease etc as I was being father to him and knowledgeable in this connection. Since I worked in Power Grid Central Sector Unit and I am aware of company lease accommodation procedures etc I requested Mr Shiva Shankar Tiwari how the lease accommodation agreement will be made and who will execute the agreement and monthly rental payment details etc. Mr Shiva Shankar Tiwari has explained to me either lease agreement will be executed by him or by his department head and the lease agreement will be signed by both tenant as well as the land owner as per the normal procedure. After the joint signature the rental agreement copy will forwarded to his Head Quarters for further processing and for payment of advance as well as for regular rent amount and after that the rent amount will be regularly paid to my account automatically from the Military account every month. However, the lease agreement will be prepared in stamp paper by himself before occupation of the house on his arrival at Coimbatore subject to payment of advance.

On 2nd February 2023 at around 10.00 PM suddenly Mr.Tiwari (herein after his name) has contacted my son Dr A Mani Sundar and said he will transfer the advance amount immediately from Military account to my bank account through his Military Reverse Card and therefore requested me to open my Google pay account or net banking whichever the bank I have account at my convenience. Since he will be busy to look into other military activities and engaged, he wanted me to talk to his higher officer who is in the rank of Jr Captain Mr Ambuj Kumar regarding the transfer of the advance amount.

Then Mr Ambuj Kumar who came in contact with me asked me to enter one bank account claiming it’s a HDFC Bank Account [protected] with IFSC Code as HDFC0000284 and enter the amount of ₹24999 at 22.42 Hrs on 2nd February 2023 which will be debited from his military reverse card and without waiting for my reply to verify my credit in my bank account, he asked me to enter ₹49999 in google pay account which was linked to my State Bank of India account number [protected] immediately. While there was a difficulty in transferring the amount one Mr Rabindra Kumar claiming to be Senior Captain assisted me in operating the google pay account to transfer the amount. Since the limit exceeded the operating amount SBI stopped transferring the further amount as per Mr Rabindra Kumar request which I am un- aware that money is going from my account to his account. Then he requested me to operate the google pay account from the account linked to South Indian Bank and advised me to enter another HDFC bank account [protected] with its IFSC Code as HDFC0009009 and requested me to enter an amount of ₹49999 at 22:51 Hrs and without waiting for my reply and forced me to enter amount of ₹49999 at 22:55 Hrs further. Further he advised me to enter various amounts linking my south Indian bank account for crediting on HDFC account [protected] with its IFSC Code as HDFC0001117 giving me undue pressure to take the action quickly otherwise the money will go back to the treasury if we delay further and asked me to do it immediately. However, I am unable to understand whether money is going away or coming to my account. But every time after entering the amount the
South Indian Bank did not allow to transfer the amount indicating the limit of transfer as ₹0.00. since Bank came to understand some fishy is going on.

Then I grew suspicious and asked him to wait till I check for the balance amount in my both the bank accounts. On checking I could find there was no money credited to my account instead the amount was debited from my both bank accounts to the tune of ₹174996/ (₹24999+₹49999 from State Bank of India & ₹49999 + ₹49999 from South Indian Bank). When I enquired Mr Rabindra Kumar regarding wrong transfer amount which is not as per the National Reverse Card as said by Mr.Tiwari. and said instead of money coming in to my account it is going from my account. But he assured this will happen at times because, as it may require the approval of military treasury and sure he will arrange the money as soon as the entire transaction is over. Then I stopped entering further amount in Google Pay in spite of his insistence and threatened him to stop giving this type of the instructions as it appears to be fraudulent transfer and asked instead of money coming into my account how can the money go away from my account as per Military Reverse Card. Since this is wrong transaction which you are forcing me to do it and therefore I will make a complaint to Cyber Crime and did not heed any instructions from him and stopped my conversation. Having understood that sufficient money in my bank account he called me again and said if money transferring is not possible immediately asked me to schedule the transaction as daily or monthly which ever is convenient for me. However South Indian Bank did not allow the scheduled payment finding out that it’s a fraudulent transfer and giving SMS that some wrong transaction is going on with dummy account and hence block the account and call toll free number [protected] or SMS. Since he has mentally engaged me in transferring the money, I could not see South Indian Bank message on the eve of the incident but later I found out at 0.00Hrs on 3rd February 2023 and went to South Indian Bank Sungam Branch on 3rd Feb 23 itself and found out from the Asst Branch Manager it is a fraudulent transfer and the money has gone into a dummy account. Further he also helped me by giving official message to his Bank Head Quarters for stopping the scheduling. Also, it is understood from HDFC Bank Trichy Road Branch that the account holder is a high value person.

The complaint registered with Cyber Crime and the acknowledgement Nos got are as follows:
1. Acknowledgment No: [protected] (Copy Enclosed)
2. Acknowledgment No: [protected] (Copy Enclosed)
All fraudulent withdrawals happened with State Bank of India account as well as with South Indian Bank account and the statements highlighting fraudulent withdrawal amount are enclosed as evidence for investigation at your end to take necessary action and making request to help me to reverse the money to my bank account as early as possible considering me as a super senior citizen living with a meagre amount.

Prime Suspects Name and Telephone Number are given hereunder for your immediate necessary action:
1. Shiva Shankar Tiwari: [protected]
2. Rabindra Kumar: [protected]

Mr.Tiwari has following Identities: (enclosed)
1. ID Card: Indian Armed Forces-CPL (Personal Number): 947031-S
2. Aadhar Card:[protected]
3. Indian Arm Service Card: GA [protected] L 01
4. PAN Card No: AIDPT 5372M.
In addition to this One Mr.Yogendra Kumar Punya( Contact No:[protected]) claiming himself as Army Commandant Officer came on line on 3rd Feb 23 but I have not lifted the call since we were engaged in a school function on that day. Later he has given message to us to provide the bank information from where the money has transferred. We have provided the information which he sought on 4th Feb 2023. His photo came along with his what’s app profile is also enclosed herein for your kind ref.
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Mar 17, 2023
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2023
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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