[Resolved]  HDFC Bank — Cheating and fraud

Address:5-9-22/1, Hill Fort Rd, Opp to BSNL office, Ambedkar Colony, Adarsh Nagar, Hyderabad, Telangana 500063

I have not taken any credit card till now in my life. Recently i went to check my cibil score and it dropped to 500. when checked the reason behind it i got to know that credit card has been issued on my name in the year 2017 from HDFC bank. i have not received the card or any confirmation that credit card has been issued what so ever. When i went to HDFC bank for credit cards in Hyderabad on 24th May 2022 and explained them the whole situation they were least bothered about it and didn't provide any resolution to it. they have been charging on that card in the name of maintenance and now they are asking me to pay 4000 INR. when i asked to give me the statement they denied giving me or any proof. They have cheated me and opened the credit card account and want to get money as fraud.
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Jun 30, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 30, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Varun
HDFC Bank Customer Assistance
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