[Resolved]  HDFC Bank — cheque missing by hdfc

Address:Hewett road branch, Lucknow, Uttar Pradesh, 226018

Chq no 555140 amount 259471 gone missing by hdfc bank hewitt road, lucknow branch. The instrument was deposited on 7th march 2019 at approx 7:00pm in the drop box of atm attached with the branch and the manager is saying that is not my responsibility that the cheque has gone missing since it was dropped in the drop box. Is the drop box not a part of bank? I will take legal action against the bank for harassing my father and me.
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Apr 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Zubin
HDFC Bank Customer Assistance
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