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[Resolved]  HDFC Bank — Cheque not returned after it has been bounced

Address:560060
Website:www.hdfcbank.com

I had submitted a cheque in hdfc bank kengeri for clearing. But the cheque was bounced due to insufficient funds in the issue's account. It's already a week and i have not got the cheque still. I called the bank and they are saying they have resubmitted it and i will know the status after a week. Now the account of the issuer has sufficient funds and i am not able to get the cheque back. It's so pathetic to have the cheque not cleared for 15days. I want to know where is my cheque and if possible please return my cheque. I need to get it cleared asap.
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May 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
HDFC Bank Customer Care's response Dear Customer,

You can write to us at [protected]@hdfcbank.com along with account details, contact details and above mentioned concerns. Kindly mention Ref IDTTU[protected] in the subject line. We will check and revert.

-Anay
HDFC Bank Customer Assistance
Sep 12, 2016
Updated by Sumitra_V How long you people are going to take to resolve this issue? This is a matter o
f 1lakh rupees for me, which is not a small amount.
Sep 12, 2016
Updated by Sumitra_V I have no idea what the bank employees are upto! They said it is resubmitted last week. But, when i called today they are saying the cheque is not returned yet. This is the worst experience i have ever had. They have also charged me the penalty for cheque return, that means the cheque is returned! where is my cheque? Please give me my cheque back. I will get this cleared in some other bank.
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Comments

I have no idea what the bank employees are upto! They said it is resubmitted last week. But, when i called today they are saying the cheque is not returned yet. This is the worst experience i have ever had. They have also charged me the penalty for cheque return, that means the cheque is returned! where is my cheque? Please give me my cheque back. I will get this cleared in some other bank.
Reply
HDFC means always worst bank, dont opt for hdfc bank, same case i also face that cheque bounced due to insufficient fund in issuer bank but now he has sufficient fund but almost 10 days over bank people not giving me the status of the cheque whether it will be returned back or presented again
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