[Resolved]  HDFC Bank — Client harassment

Address:Mumbai City, Maharashtra, 400059
Website:netbanking.hdfcbank.com

This is with reference to our current bank account under name of smartway energy networking pvt. Ltd. With hdfc's andheri west branch. Over months; the bank does not respond to customer requests leading to business losses.in this case; despite repeated reminders and follow up calls; the bank simply refuses to acknowledge client needs and despite written commitments; continually harrases the client. We requested activation of netbanking weeks ago and for some reason or the other; bank refuses to comply and respond to our requests.
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Jul 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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