[Resolved] HDFC Bank — close hdfc personal loan reflecting in cibil as written off

prasant23

from Dhupgari, West Bengal

Address:

Darjeeling, West Bengal, 734101

Prasant raj pradhan,
Hemadrie,
4, gandhi road
Darjeeling -734101
Contact – [protected]

Dated – 15/ nov/2017

Pan – amspp9322j
To,
The chief manager,
Hdfc

Sub - complaint on wrong updation of my cibil report, and request for rectification of the same at the earliest.

Respected sir,
I had availed a personal loan (Account no[protected] from hdfc, for rupees 9, 94, 000/- (Nine lakhs, ninety four thousand) only, and the same was closed by me on 24/02/2017 and the letter of settlement was also given to me by the bank on 23/02/2017, vide serial no[protected].
But i am surprised to find in my cibil report that the hdfc has updated as written off.
This is seriously effecting my cibil report and reducing my scores. Therefore i would like to request your good self to help and rectify at the earliest, the wrong report updated in my cibil

For this act of kindness, i will be forever grateful
Regards
Prasant raj pradhan -
[protected]

+6 photos

Was this information helpful?

No (0)

Yes (1)

Dec 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 16, 2017

Updated by prasant23 Prasant Raj Pradhan,
Hemadrie,
4, Gandhi Road
Darjeeling -734101
Contact – [protected]

Dated – 15/ Nov/2017

PAN NUMBER – AMSPP9322J
To,
The Chief Manager,
State Bank Of India
Darjeeling

Sub - Complaint on wrong updation of my CIBIL Report, and request for rectification of the same at the earliest.

Respected Sir,
I had availed a term loan (Account No [protected]) from SBI, Darjeeling Branch for Rupees 2, 00, 000/- ( Two Lakhs ) only, and the same was CLOSED by me on 28/02/2016 under the SBI OTS 2015/16 Scheme vide memo no CM/2015-16/61/145 by payment of the full principal dues and Letter of Clearance was also given to me by the Chief Manager vide letter dated 11/03/2016, memo no CM/61.
But I am surprised to find in my CIBIL report that the SBI has updated as WRITTEN OFF.
This is seriously effecting my CIBIL Report and reducing my scores. Therefore I would like to request your good self to most kindly help and rectify at the earliest, the wrong report updated by SBI Darjeeling Branch in my CIBIL. I am attaching the clearence certificate given by the Chief Manager, SBI, Mr Anand Moktan for your kind perusal .

For this Act of kindness, I will be forever grateful
Regards
Prasant Raj Pradhan-
[protected]

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

-Anay
HDFC Bank Customer Assistance