[Resolved] HDFC Bank — close the credit card permanently[protected]

Sudharsan S

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu, 600089

I applied for moneyback credit card but i wrongly got diners club international (Rewardz) credit card. I want to know the reason.

I posted the query regarding this issue. They explained me i am applied the credit online but i am not sure and something happened in backend.

Now they deduct 1500 amount in the credit card and they advice to pay the amount in smart emi 3 months. For your information i am not apply the smartemi. Why these things are happening now days. I want free life time credit card other wise close the card and just leave me.

If the credit card is not closed within 1 week. I am sure i will close my hdfc account.

I have applied the money back credit card two weeks back reference is no [protected]s1. I tracked the credit card status its came to know it is in disapproved status. I don't know why it is rejected.

I am not responsible for this issue. And i am sure and i didn't pay any single amount to cancel or replace this card. Its totally disappoint me a lot.

Given diner club rewardz credit card details:

Name : sudharsan s
Credit card no :[protected]

I posted the query in the hdfc credit card online (www.hdfcbank.com/query)and got the reference number [protected] for future tracking.

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Oct 5, 2017

Complaint marked as Resolved

Thanks for the response. My query is resolved Thanks team.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id today(September 21, 2017). The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance