[Resolved]  HDFC Bank — closing my salary account

Address:5-7-90/1, Manikya Nagar, Khammam Urban, KHAMMAM, Khammam, Andhra Pradesh, 507001

I have salary account in bowenpally, hyderabad (D) telangana state. I am in my native place (Khammam). I went to a nearby hdfc bank. The people said to me if i need to close the bank account so home branch people can close. And also they said that if i wait for few months my account will automatically close by authorities for non-operating of account. I contacted the home branch so i got reply from home branch that my account can close automatically for non-operating of account. So i convenced. And later 1year again i'm getting negative balance message for not maintaining of min balance in account. So i contacted home branch again about message i explained. They said that near by any hdfc bank can close the account or else tell the bank people to forward my application to my home branch. So they can close it. But no one cares about this. What should i do?
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May 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Apr 15, 2019
Updated by [email protected]
My Customer ID:[protected]

Mobile no: [protected]
Email: [protected]@gmail.com
Apr 19, 2019
Updated by [email protected]
There is no response from any of HDFC bank or any HDFC bank authorities or from employees. See this type of service they are giving to customers.
Complaint comments 

Comments

Hi,

Hi,

I had a credit card ( [protected]) with HDFC bank. It has been settled long back. Now I want to close this account and want to change the status in my CIBIL from 'Settled' to ' Closed'.

Kindly contact me on [protected]@gmail.com with contact details and I will call you back.

Regards,

Sharon Manuel

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