[Resolved]  HDFC Bank — closing of salary account

Hi
This is neelendra sachan and my account number for hdfc bank is [protected] at professional court no 27/7, 15th cross 3rd block jayanagar branch.
At date of[protected] i went there for closing of my account but they refuse to close the account.
This is very inappropriate behavior of branch operation manager suresh bs and branch manager jyothi sudhindra as they are asking for money to close the account.
As they said your account have negative balance due to non maintaining the minimum balance,
As per rbi guide lines bank can not impose negative balance on account after it have zero balance. Please refer the rbi circulation attached on the mail.
I want to know the reason why they are not closing the account if i want to close it.

Thanks and regards
Neelendra sachan
Ph [protected]
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Sep 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
HDFC Bank Customer Care's response
Dear Customer,
We are looking into the issue with reference number[protected]. You may contact Ms. Jyothi Sudhindra on [protected] for assistance.

-Anay
HDFC Bank Assistance
Aug 02, 2017
Updated by Neelendra Sachan
Dear abhay,
I called Jyothi Sudhindra but she is still asking for money, please provide me help.
Its frustating sir why they are not closing the account.
Aug 04, 2017
Updated by Neelendra Sachan
Dear Anay,
My problem is still in first stage, I already spoke to jyothi few times, she is not providing proper solution, please forward my complain with a proper solution sir,
Thank you.
Aug 04, 2017
Updated by Neelendra Sachan
Hi
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