HDFC Bank — Closing personal loan insurance is not refunding

Address:[email protected], [email protected]

I have closed my existing personal loan[protected] mid of Jan. I have insurance team asked me to provide empty check and insurance document. I have submitted on the Feb 26th of 2021. As of now no update on this. I have followed up on this with bank manager and insurance guy. Both are not responding on this.

By considering the pandemic situation we are not able to travel to bank.

Please provide me the things ASAP on this.
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