[Resolved]  HDFC Bank — collection agency sending messages pretending to be npci and hdfc legal department

Address:

New Delhi, New Delhi, Delhi

Its been quite sometime i hold this hdfc credit card and i have used quite fairly.
I have been delinquent in payment by march 19 and april 19. That is 2 months and the minimum outstanding is 5963, which i can pay on 2nd may 2019 and may be more. I have also informed the collector that i would try to pay as much as possible of the total outstanding of 63000 since i would like to close the card once and for all as soon as the entire payment is cleared because of their intimidating behavior. This has been a constant incident ever since this gentleman (Jitender) must be his alias name started calling, he opens the call everyday by accusing me that i promised him to pay by 1 pm and so on. On every call i have clearly stated that the payment cannot be made before 2 may 2019.
The collection center has also started sending messages pretending to be national payments corporation of india (Npci) and hdfc legal department. What concerns me is the big names likes npci and hdfc legal department are used by this collection centers to intimidate customer who are willing to pay back the dues. Thank you hdfc. I promise to close all dealings with hdfc the moment i'm able to clear of the credit card dues and i would also stop dealings with people using hdfc as a bank.
Regards
Call center numbers mentioned below:

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