[Resolved] HDFC Bank — collection agent | |||
Dear sir, I am unable pay my personal loan due for this month (May'19) and i asked timeline when the collection agent called, and i committed them to pay by 27th of may (Monday), due to some personal issue i am unable to pay ontime, however i didn't pick the call too, since the last 10 days i am frequently getting calls from different collection agent in different number, i am really frustrated then i decided to not pick any call which i received from unknown number. Then i called the committed person around 2 o clock today (29th may) but him mobile is switched off, post that i went to floor, then the person called me and i picked asked him link to pay the due. But his response is different than the earlier, and he spoke me in a threatening manner. He directly say i have call record, and i will complaint in your hr, i will send collection agent to your home etc.. I do not know what to say about the collection agent and i said him you can do whatever you want, but i agree, that i didn't pay as per my commitment, due to some reason. I request you to take necessary action on the respective person and i need the explanation. Fyi - i paid my due through nfet and provided transaction number to another collection agent. This is the collection agent number - [protected] where he made call. Was this information helpful? | |||
Jul 3, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 29, 2019 HDFC Bank Customer Care's response ear Customer, I request you to share your personal loan account no., registered contact details and even include the caller's detail on [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
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