[Resolved]  HDFC Bank — collection agent misbehaved

Address:

Jaipur, Rajasthan, 302021

My elder brother hospitalised and I told the agent about it and he again called and misbehaved with me.
First call untold him and he said he will call on Monday for the same and then he calls after and hour and says iam a liar and asked him to call at 6.00pm which I never did.

Then he kept on misbehaving then I tried to remind him about the talks to which he then said ok I will call u later.

Moreove he is instructing me to address him by the words like "aap" is this how elder people address younger people in India or talk to.
Iam really very annoyed and hurt by this.

And for what just 5000/- amount and the card is so old and still the reaction and treatment is unruly and unacceptable