[Resolved] HDFC Bank — Collection Agents came to home torture rudely, when problem is discussing with HDFC service Branch

baranidharan

from Chennai, Tamil Nadu

Apr 21, 2022

Address:

HDFC BANK SERVICE BRANCH, NUNGAMBAKKAM

Sales Team - approached me to upgrade card by assuring JUMBO LOAN, INSTA LOAN, EMI CONVERSION

Even after 4 years, HDFC Bank not gave any Loans, stating that profile is not fit. THEN HOW CARD UPGRADE IS FIT FOR MY PROFILE.

I approached Customer care, and all mode to enquire. but all my try are simpled ignored.

So, I stopped my monthly payments, now Collection Executives are coming to my home.

Now a Manager is taking about this with me. In the meantime, a Collection Agent is came to home and torture speaking rudely, This make my family shame and uncomfotable.

I HAVE RAISED COMPLAINT WITH GRIEVANCE REDRESSAL OF HDFC BANK, BUT I DONTTRUST THEM.

Hence, I approached here.

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Dec 23, 2022

Complaint marked as Resolved

Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 23, 2022

Updated by baranidharan Raised Grienvance with HDFC Bank on

Today morning Collection Executive Robin Vinoth[protected] called me and asked Ref Number, I told I have shared with HDFC Employee Arun ([protected]) He said i am taking care and to not to call me again.

Just now Robin Vinoth called and asked about payment and asked me to talk in bank. Now I have raised complaint with Grievnace Redressal of HDFC. how HDFC bank asked to talk in mobile. This is not fair.

Again in called Arun to report this. He has no answer.

Both Robin and Arun made my BP high and made mentally restless. I am going to hospital now..