HDFC Bank — complaint against branch, eru navsari branch manager and peopn

Address:

Eru village, Navsari, Navsari, Gujarat, 395006

Dear sir,
I want to make here a complaint against the employee of HDFC bank ERU Branch Navsari, Gujarat, for visiting changes new credit cards pin set of my credit cards,
This person has misguided me by saying that this facility is not available to our branch if you set the pin u call to customer number but customer to you he is said me go to banks ATM and help to banks person to the set the pin but this branch staff do not good attitude or helps us and other my friends. I have made so many complaints against this person but I didn't get any solution till now and it been fifteen months but I didn't get any relevant solutions and this been a very bad experience for me with HDFC bank as in a very old customer of HDFC bank but this issue made me very unsatisfactory with the service to your HDFC bank. I asked him that I will make a complaint in ombudsman and to your senior he said that they can't do anything against me.
Kind Regards
Dinesh Patel