[Resolved] HDFC Bank — Complaint against corrupt banking system

[email protected]

from Basti, Uttar Pradesh

Address:	Patiala, Punjab, 147202
Website:	www.hdfcbank.com

Sir my name is ramandeep arora, am from bhadson (disitt-patiala), my branch code is -2391, date of the incident is 18 november 2016, and the time was 2:30, sir i rest in the queue estimatlly 30-40 minutes for cash withdrawl via cheque, but the cashier says no cash available, and then the another person who was rich come into bank after me and withdrawl the cheque directly from the cash counter before me, then i ask from manager and she says i cannot do anything, the cashier name is parul gupta, and her assistent told to rich person sir plz sit down ..you are important for us, we will service you better tan another, it is too bad for our banking system, i just requested you to check the cctv recording and take the suitable action against bank manager and cashier and also the assistent cashier immidetly, ...

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Dec 22, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

Kindly write to us at [protected]@hdfcbank.com with your the exact location of the branch, your customer ID and registered contact details so that we can take it up with the concerned team.

Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

-Natasha
HDFC Bank Customer Assistance