| Address: | 110067 | | Website: | customer care |
I am ravi verma.I have put my request in your customer care for buying a new insurance policy from your company.
I have put first request on 15th of Sep 2016.Since i am getting only false commitment from your customer care. I don't understand why they people are miss committed with your new prospected customers.In fact they are misbehaving with me. I think your company has lot of business and now they are not looking for new business. I must say that you should improvise your customer care team because customer care team is always a back bone of any company.
Yesterday i had word with Abhay (CCE) who had committed me for today at 11:00AM meeting .When today i didn't get any call then i called again in your customer care then Mr. Vinesh Mahapatra (CCE) again given me meeting time for tomorrow. When i asked him that i want to have word with your senior then he told me that he had already word with him you can not talk to him. You can also cross check at your systems that how many times i have put the request for meeting.
Again i am requesting you that you are the no 1 brand for this country. So please improvise your Customer Care department. and teach your CCE to how to talk with new or existing customers. Because if they are getting salary so just because o[censored]s.They are sitting for us to give good service not for misbehave with us.
So finally again i am telling you that i am interested to buy a new policy. Please arrange a call from your sales department to advice which policy will be better for me.
Please feel free to call at this no #[protected]
Ravi Kumar
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