[Resolved]  HDFC Bank — complaint against hdfc bank and contact center employees

Address:Thane, Maharashtra, 401208

My name is Jay Parekh and I have a account with hdfc Fort branch and my account no is ending with 2620, I just wanted to know the status of my account, whether its still salary or has it been converted into savings account for that I called the contact center, so the employees are just transferring the call from one dept to other and keeping me on hold for 10 to 15 min and handing up the calls, what kind of customer service is this.
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Nov 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Why does it take so much time to verify the status of an account.

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