[Resolved] HDFC Bank — complaint against hdfc bank atm guard | |||
Dear sir, I had visited hdfc atm in sector-23a, faridabad atm and security guard off the atm machine due to some error. When i said why you keep always ac off for atm. Whenever guard stay in atm only he keep on ac. I told him ac is not for you. Its for machine. He speak me very rudely and said you had not given me any loan. That you can say anything to me. Rarely we can see guard at atm and always atm ac is off when guard is not in atm. I am holding saving account and platinum card with hdfc as well. I use a lot this atm due to this is near my house. But you have to take action against them.in front of several people he had insulted. Hope to hear back from you soon. Regards Kamal jain [protected] Was this information helpful? | |||
Nov 14, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 HDFC Bank Customer Care's response Dear Customer, We are unable to verify relevant details basis available information as all concerned guard has denied any incident, Request you to confirm us the ATM address in order to assist you further. The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > ATM -Bejoy HDFC Bank Customer Assistance | |||
2 Comments | |||
Comments
I visited hdfc atm at 8pm. There is two person standing and told me atm is close. I ask them there is no timing notice here. The start abusing me and shouting on me. They try to close door forcefully. They are not looks like atm. Because they are not wearing any uniform, no.id card. Any how i withdraw money from atm because it was urgent and my wife with me. I just want to understand why HDFC ATM close at 8 pm and why the guy told me he is atm guard is not in uniform or not having any id card card. I visited same atm many time. But the guard was not there. HDFC BANK protacting our money like this. Address HDFC ATM, village kankrola, pin code 122505.
Reply
I want to comment on the rude behavior of the ATM cleaning staff, Today I visited Kalyan Radhekrinsna PA ATM for cash withdrawal around 12.15 p.m (12th December 21 at 12.15), a lot of people on queue to withdrawing the money, one person directly entire the ATM and announced the ATM is closed for audit and started cleaning after that he taking a lot of photographs, people asked him to complete the same and come out, he says cleaning audit is going on, so nobody can withdraw money, no money inside ATM, after that I entire the ATM and start to withdraw the money, he trying to push me, using bad words, I warned him that I will complain against him, he says what you want to do, this kind of people spoil the name of HDFC, request to do the needful, I have taken his photographs, I required will submit
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