[Resolved]  HDFC Bank — Complaint Against HDFC card for filing False Fraud Case Enquiry

Address:New Delhi, Delhi

My name is Kanishka Mehta, card number is[protected].Total Outstanding was Rs.52613/-.I have already made payment of 55553/- Rest is late paymentcharges, finance charges, retail taxes.I have already paid more money than which I used.When i calculated whole of the purchased done and amount paid.I came to know about overcharging by HDFC bank.Well whenever we make any transactions at retail outlets we pay ample amount of tax there.When I saw my credit card statement I came to know apart from those taxes, I am paying retail taxes, finance charges, interest of 12.5% on top of it. So I am already on over payment status.Now atlast when i made payment there was some amount of 4500 Rs on my card, which I refused to pay since, I have already paid them amount which was necessary.Also I was never aware about these charges since without going through the staments I was making payments Regularly. Now they have imposed late payment and taxes again on this amount of 4500 rs which has now became amount of 16, 500 rs. Kindly waive such charges & provide me a NOC.Bank recovery agent harassing me & my family members.Kindly try stop those things & do needful.If these calls doesnt stop, i will take legal action against HDFC bank.
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Kanishka,

Request you to write at [protected]@hdfcbank.com along with card details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance

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